1. Information We Collect
We collect information you provide directly to us when you:
- Create an account (email, name, company)
- Make a purchase (processed securely by Creem - we never store payment details)
- Use our API (URLs processed, usage metrics for quota management)
- Contact our support team
2. How We Use Your Information
- To provide and maintain our URL to Markdown conversion service
- To process payments through our payment provider (Creem)
- To send service-related communications
- To detect and prevent abuse of our platform
- To comply with legal obligations
3. Data We Process
When you use our API to extract content from URLs:
- URLs you submit: Processed to extract content, not stored longer than necessary
- Extracted content: Returned to you, not retained on our servers
- Usage data: We log API usage for quota management and billing
4. Data Sharing
We do not sell your personal data. We share data only with:
- Creem - Our payment processor (transaction data)
- DeepSeek - AI processing provider (URLs and content for extraction)
- Service providers - Email delivery, hosting infrastructure
- Legal authorities - When required by law
5. Data Retention
We retain your data for as long as your account is active. When you delete your account, we remove or anonymize your personal data within 30 days. API usage logs are retained for 30 days.
6. Cookies
We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Export your data
- Delete your account
- Object to processing
- Data portability
8. Contact
For privacy-related inquiries, contact us at:
support@web2markdown.xyz